- #How to open a wd my book external hard drive box install
- #How to open a wd my book external hard drive box serial
- #How to open a wd my book external hard drive box update
If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.
#How to open a wd my book external hard drive box install
Reboot the computer after the uninstall process has finished.ĭownload and install the latest drivers for the USB from the manufacturer website. Right click USB driver and select Uninstall. Now click on Programs and select Programs and Features. Uninstall the Device Drivers from Program List in Control Panel Reboot the computer after uninstall process has finished. Select the check box delete the driver software for this device. Open Device Manger by clicking on Windows key + X and selecting. If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website. Make older programs compatible with this version of Windows If issue still persists, then install the drivers for Windows 8/8.1 from the manufacturer's website in compatibility mode and check if that works. #How to open a wd my book external hard drive box update
How to: Install and Update drivers in Windows So, try to install all of the Windows updates available and if issue persists, try to update the USBĪnd mouse drivers by following the steps provided in the article mentioned below. That will open up a finder window for you. Double Click On Your WD Elements Drive Icon On Your Desktop. And now you can use the WD Elements external hard drive as you use your internal hard drive. You’ll find it has the name you gave it on your Mac format screen. The issue could be if the drivers are not updated or get corrupted. Your WD external drive will show up on your desktop as a drive Icon.
Plug in the removable USB device, and then test to make sure that the issue is resolved. Restart the computer, and let the USB controllers get reinstalled. #How to open a wd my book external hard drive box serial
Right-click every device under the Universal Serial Bus controllers node, and then click. In the list of hardware categories, find and expand Universal Serial Bus controllers. Open Device Manager by pressing Windows key + X and selectĭevice manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Remove and reinstall all USB controllers. So, I would suggest you to try the following steps and check if the issue persists. This may also occur if your USB controllers may have become unstable or corrupt. If none of the USB device are working and get detected then the issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB deviceĪnd Windows. Are you getting any error message/code while trying to connect or using it? If yes, what is the exact error message/code?. WD external drive to any other computer? Was the result same? Are other USB devices working and get detected?. I would appreciate if you can provide us the following information to help us understand the issue better. OR can I 'scan and fix' without losing any of my documents (all my research for a book) and about 10,000 pictures Help Please. 
This, without access to the WD external drive, is impossible.
Thank you for your interest in Windows 10.Īs per the issue description your Western Digital external drive is not getting detected after upgrading to Windows 10. It does offer a scan to fix it but WD does not recommend it without backing everything up on the laptop hard drive first.
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